Hospitality Strategy
Concept development, positioning, feasibility, business models, growth plans and turnaround strategy.
↗THE BUSINESS PERFORMANCE PARTNER FOR HOSPITALITY
Build a better
hospitality business.
We connect strategy, guest experience, revenue and operations to help hospitality businesses perform better, operate smarter and grow sustainably.
LAGOS, NIGERIASTRATEGY · PERFORMANCE · GROWTH
01 / 05
01 / WHO WE ARE
Hospitality is an experience.
Performance is a discipline.
ORIANE is a hospitality business performance advisory built to help owners, operators and investors turn potential into measurable progress.
From concept development and pre-opening to revenue optimisation, operational systems and business turnaround, we bring commercial clarity to the decisions that shape a hospitality business.
Discover the ORIANE approach ↗01
Commercial clarity
Understand what drives revenue, costs and business value.
02
Operational discipline
Build systems, standards and accountability that last.
03
Measurable progress
Turn recommendations into actions and trackable outcomes.
02 / WHAT WE DO
Advice built around
business outcomes.
Integrated expertise for the realities of running, launching and growing a hospitality business.
Pre-Opening Advisory
From concept and operating plans to launch readiness, SOPs, staffing and opening support.
↗Revenue & Commercial Advisory
Pricing, table yield, minimum spend, event economics, sales strategy and revenue optimisation.
↗Operations & SOPs
Practical operating procedures, service standards, workflows, controls and management routines.
↗Guest & CRM Strategy
Guest journeys, VIP management, retention, loyalty, customer intelligence and booking workflows.
↗Nightlife & Venue Advisory
Table sales, promoter structures, event monetisation, VIP programmes and commercial controls.
↗Performance & Turnaround
Business diagnostics, KPI reviews, cost optimisation, revenue recovery and improvement plans.
↗Hospitality Technology Advisory
Guidance on reservation systems, CRM, dashboards, reporting and practical digital workflows.
↗03 / WHO WE SERVE
Different venues.
One commercial mindset.
Our work is shaped around the operating model, guest expectations and commercial realities of each business.
01
Restaurants & Cafés
Menu economics, guest frequency, service flow and margin performance.
02
Hotels & Serviced Apartments
Guest experience, occupancy performance, operating standards and ancillary revenue.
03
Lounges, Clubs & Bars
Table monetisation, VIP relationships, events, promoters and spend optimisation.
04
Event & Lifestyle Venues
Event economics, venue utilisation, packages and repeat business.
05
Owners & Investors
Feasibility, operating models, performance reviews and growth decisions.
04 / OUR FLAGSHIP DIAGNOSTIC
CLARITY BEFORE COMMITMENT
Introducing the
ORIANE Hospitality
Performance Audit™
A structured review of the commercial and operational drivers behind your business—designed to surface gaps, prioritise opportunities and build a practical roadmap for improvement.
- Revenue and commercial performance
- Guest experience and customer value
- Operations, people and controls
- Marketing, data and technology
- Prioritised 30 / 60 / 90-day action plan
05 / HOW WE WORK
Insight is the beginning.
Execution makes the difference.
Our approach links diagnosis to implementation and continuous improvement.
01
Diagnose
Understand the current state through data, interviews and operational review.
02
Strategise
Identify root causes, priorities and the outcomes that matter most.
03
Implement
Translate recommendations into systems, actions and accountable owners.
04
Measure
Track agreed KPIs against a clear baseline and target.
05
Optimise
Refine what works and establish a repeatable improvement cycle.
“A better guest experience and a stronger business should work together.”
THE ORIANE PERSPECTIVE06 / START A CONVERSATION
Let's talk about
your next stage.
Tell us about your venue, your priorities and where you want the business to go. We'll use your enquiry to prepare for a focused first conversation.
Confidential. Focused. Commercial.
Every engagement begins with understanding your business.